Shipping Policy

Last updated: July 14, 2026

Thank you for shopping with Valer Boutique. This policy explains how and when your order ships, what shipping costs, and what to do if something goes wrong. It applies to all orders placed at valerboutique.com.

Where we ship

We currently ship to addresses within the United States. We do not offer international shipping at this time.

Processing time

Orders are processed and packed within 1-2 business days after they are placed. Business days are Monday through Friday, excluding major holidays; orders placed on a weekend or holiday begin processing the next business day. During new launches, promotions, or peak seasons, processing may take slightly longer.

Shipping rates

Orders $30 and over: FREE shipping.
Orders under $30: a flat $6.99 shipping fee.

Your rate is calculated automatically at checkout, and any applicable sales tax is added based on your shipping address.

Delivery estimates

We ship via UPS. Once your order leaves our warehouse, estimated delivery is 3-7 business days, depending on your location. These are estimates, not guarantees; actual delivery can be affected by carrier delays, weather, and high-volume periods. In total, expect roughly 1-2 business days of processing plus 3-7 business days in transit.

Order tracking

When your order ships, we will email a tracking number to the address on your order, and you can also find it in your account order history. Please allow up to 24 hours after your shipping confirmation for the carrier tracking to begin updating.

Incorrect or incomplete addresses

Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect or incomplete address entered at checkout. If you spot a mistake, contact us right away; we can only update the address if the order has not shipped yet.

Changes and cancellations

Need to change or cancel an order? Email us as soon as possible. We can accommodate changes or cancellations only before the order has shipped. Once it is handed to the carrier, it can no longer be modified.

Lost, delayed, or damaged packages

Once your package is scanned in by UPS, it is in the carrier’s hands for delivery. If tracking shows delivered but you cannot locate your package, or if your order arrives damaged, please contact us and we will help you resolve it. Report any damaged items within 24 hours of delivery so we can assist; full details are in our Refund & Return Policy.